The terms and conditions as mentioned here govern the overall usage of https://www.etavisa-srilanka.org/ by applicants. Before you apply, confirm and agree the terms and conditions .We request you the go through thoroughly the mentioned terms.
As stated below, the following are the terms and conditions that are applicable to YOU when using our WEBSITE.
To use and utilize the ETA services provided on this website, you must be above the age of 18 years at the time of accessing this website.
Your obligations when using the website – https://www.etavisa-srilanka.org
Our obligation https://www.etavisa-srilanka.org towards YOU (Users)
Refund Policy :
Refund is only possible in case your application has not been submitted to Govt Authorities at the time of your refund/cancellation request. Once the application has been submitted to the Govt Authorities for processing your ETA, no refund will be possible. If your application is rejected by the Govt Authorities we are unable to provide a refund and you will have to apply to the local Embassy for a tourist / business visa which will incur additional charges. Your fee will be refunded by request in case of any errors or omissions from our side. In case of any data is entered by you is wrong and the application already has been submitted to the Govt authorities, then the application fee can not be refunded and you will need to make a fresh application with fresh payment of the application fee.
For refunds you may contact us via contact form on the website or sending by email to [email protected]